Terms of service.

Welcome to Clayton Creative Works! By accessing or using our Website, which provides graphic design and digital marketing services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our Website.

1. Acceptance of Terms

By accessing and using this Website, you accept and agree to be bound by these Terms and Conditions and our Privacy Policy.

2. Use of the Website

  • You agree to use the Website for lawful purposes only and not for fraudulent or harmful activities.

  • Unauthorized use, including scraping, hacking, or distributing malicious software, is strictly prohibited.

3. Intellectual Property

  • All graphic designs, logos, branding materials, and other creative content are the property of Clayton Creative Works and are protected by intellectual property laws.

  • You may not copy, reproduce, or distribute our designs or content without prior written permission.

4. User-Generated Content

  • If you submit any content (e.g., project briefs, testimonials, or feedback), you grant us a non-exclusive, royalty-free license to use, display, and distribute it.

  • You are solely responsible for your submitted content and must ensure it does not violate any laws or third-party rights.

5. Purchases and Payments

  • If you purchase any graphic design services from our Website, you agree to provide accurate payment and billing information.

  • Payments must be made in full before work starts and files are not delivered unless otherwise stated in a custom agreement.

  • We reserve the right to refuse or cancel any order if fraud or unauthorized transactions are suspected.

6. Revisions and Refunds

  • Design revisions are subject to the terms outlined in the specific service package purchased.

  • Refunds are only available in accordance with our Refund Policy, which outlines conditions for eligible refunds.

7. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages resulting from the use of our Website or services.

  • The Website and design services are provided "as is" without warranties of any kind.

8. Third-Party Links

  • Our Website may contain links to third-party websites. We are not responsible for their content or practices.

9. Project Timelines

  • Estimated completion times for graphic design projects are provided in good faith but are subject to change based on project complexity and client responsiveness.

10. Termination

  • We reserve the right to suspend or terminate access to our Website or services if users violate these terms.

11. Changes to Terms

  • We may update these Terms and Conditions at any time. Changes will be effective upon posting.

12. Contact Information

If you have any questions about these Terms, please contact Clayton at claytonjj.psaila@gmail.com

REFUND POLICY.

At Clayton Creative Works, we are committed to providing high-quality digital marketing and design services tailored to your needs. To ensure clarity and fairness, we have established the following refund policy:

  1. Payment Terms

    • All projects require a 50% deposit or full payment before any work begins.

    • The remaining balance (if applicable) is due upon project completion.

  2. No Refunds

    • Due to the nature of digital services and the time invested in each project, all payments are non-refundable.

    • Once a project has commenced, no refunds will be issued for any reason, including but not limited to dissatisfaction with the final product or a change of mind.

  3. Project Cancellations

    • If a project is canceled by the client after payment, no refunds will be provided. However, depending on the stage of completion, we may offer partial services or deliverables at our discretion.

  4. Revisions & Adjustments

    • We strive to ensure customer satisfaction and offer a reasonable number of revisions within the project scope.

    • Additional revisions beyond the agreed-upon scope may incur extra charges.

By making a payment, you acknowledge and agree to this refund policy. If you have any questions, please contact us at [Your Contact Information] before making a purchase.

Thank you for choosing Clayton as your Designer!